n | Missing (%) | Not applicable (%) | Meana | Ceiling (%) | ||
---|---|---|---|---|---|---|
3 | Were you informed of the institution’s rules and routines when you arrived? | 950 | 2.9 | - | 3.59 | 17.5 |
4 | Were you welcomed in a satisfactorily manner when admitted to the institution? | 950 | 2.9 | - | 3.98 | 30.5 |
6 | Have you had enough time for talk and contact with clinicians/personnel? | 947 | 2.4 | 0.8 | 3.51 | 18.4 |
7 | Do you perceive that the clinicians/personnel have understood your situation? | 950 | 2.5 | 0.4 | 3.65 | 19.9 |
8 | Have you had confidence in the clinicians’/personnel’s professional competence? | 943 | 2.7 | 0.9 | 3.68 | 23.2 |
9 | Has one of the clinicians/personnel had primary responsibility for you? | 927 | 3.3 | 1.9 | 3.75 | 28.7 |
10 | To what extent have you been met with courtesy and respect? | 945 | 3.1 | 0.3 | 4.16 | 39.4 |
12a | What benefit have you had from treatment in groups at the institution?b | 861 | 3.3 | 8.7 | 3.33 | 15.8 |
12b | What benefit have you had from talking to a therapist at the institution?b | 910 | 3.0 | 4.0 | 3.56 | 21.5 |
12c | What benefit have you had from treatment by medication at the institution?b | 641 | 4.9 | 29.6 | 3.16 | 17.0 |
13 | All in all, what benefit have you gained from the treatment at the institution?b | 913 | 4.2 | 2.5 | 3.85 | 30.8 |
14 | Has the information you have received regarding the treatment been satisfactory? | 930 | 3.1 | 1.8 | 3.44 | 13.8 |
15 | Have you had influence on your treatment? | 926 | 3.1 | 2.2 | 3.53 | 17.0 |
16 | Do you perceive that the treatment has been adjusted to your needs? | 934 | 2.9 | 1.6 | 3.46 | 16.0 |
17 | Have you received help for physical ailments or illness? | 782 | 3.1 | 17.0 | 3.20 | 12.5 |
18 | Have you received help for psychological distress? | 763 | 3.8 | 18.2 | 3.09 | 12.8 |
19 | Has your access to psychologists been satisfactory? | 843 | 2.7 | 11.1 | 3.13 | 15.8 |
20 | Has your access to medical doctors been satisfactory? | 918 | 2.8 | 3.4 | 3.33 | 15.5 |
21 | Have you felt safe at the institution? | 959 | 1.9 | - | 4.17 | 38.5 |
22 | Has the institution arranged for contact with other patients in a satisfactory manner? | 955 | 2.4 | - | 3.78 | 23.6 |
23 | Have the activities offered at the institution been satisfactory? | 958 | 2.0 | - | 3.42 | 16.9 |
24 | Have the meals at the institution been satisfactory? | 958 | 2.0 | - | 3.92 | 38.0 |
25 | Have you been satisfied with the possibility for privacy? | 950 | 2.9 | - | 3.43 | 19.7 |
26 | Do you perceive that the clinicians/personnel have prepared you for the time after discharge? | 816 | 2.8 | 13.8 | 2.97 | 8.8 |
27 | Do you perceive that the clinicians/personnel have helped you with practical issues for the time after discharge (e.g. housing, finances, work/school)? | 727 | 3.0 | 22.7 | 2.81 | 9.4 |
28 | Do you perceive that the clinicians/personnel have arranged for further treatment for the time after discharge? | 748 | 3.3 | 20.2 | 2.89 | 9.6 |
29 | Do you perceive that the clinicians/personnel have helped you so you can achieve a meaningful life after discharge? | 784 | 3.1 | 16.8 | 3.12 | 13.0 |
30 | All in all, is the help and treatment you receive at the institution satisfactory? | 929 | 2.0 | 3.0 | 3.76 | 23.8 |
31 | Do the help and treatment you receive at the institution improve your ability to understand your dependency problem? | 927 | 2.0 | 3.2 | 3.64 | 23.6 |
32 | Do the help and treatment you receive at the institution improve your ability to cope with your dependency problem? | 902 | 2.0 | 5.7 | 3.61 | 20.7 |
33 | Do the help and treatment you receive at the institution give you faith that your life will improve after discharge? | 914 | 2.2 | 4.3 | 3.74 | 26.0 |
34 | Do you perceive that the clinicians/personnel have cooperated well with your next-of-kin? | 714 | 2.1 | 24.8 | 2.71 | 9.4 |
36 | Do you believe that you have been subjected to malpractice (based on your own opinion)?c | 910 | 2.4 | 4.6 | 1.84 | 51.4 |