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De-escalation in mental health care: a review of non-physical conflict management techniques
BMC Psychiatry volume 7, Article number: S146 (2007)
Until present, conflict management in mental health care relies much on physical techniques. Not surprisingly, research literature on interpersonal de-escalation in medical sciences, social sciences and psychology is rare. This presentation reviews rules and techniques that are applicable to mental health care . Based on empirical data and theoretical models on the emergence of violence in psychiatry, following issues are discussed in detail: stress and anger management of staff, basic de-escalation rules, body language, facial expressions, verbal interventions. It is concluded that de-escalation in mental health care is still in its beginnings.
Richter D: Non-physical conflict management and de-escalation. Violence in Mental Health Settings: Causes, Consequences, Management. Edited by: Richter D, Whittington D. 2006, New York: Springer, 125-144.
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Richter, D. De-escalation in mental health care: a review of non-physical conflict management techniques. BMC Psychiatry 7, S146 (2007) doi:10.1186/1471-244X-7-S1-S146
- Public Health
- Health Care
- Mental Health
- Theoretical Model
- Social Science